Privacy Policy

1. Who We Are

ShivAI Supply Chain Solutions provides AI-powered supply chain software. This policy explains how we handle your data in compliance with the Digital Personal Data Protection Act, 2023.

2. Data We Collect

Contact information: Name, email, company name, business type — from our contact form.

Your business data is processed entirely on your local machine. ShivAI desktop applications do not transmit your business data to any server or third party.

3. How We Use Your Data

• Respond to pilot enquiries and customer inquiries
• Set up software licenses
• Send product updates and support
• Process payments via Razorpay

We do not sell or share your personal data with third parties for marketing.

4. Data Storage

• Your business data stays on your machine (local SQLite database)
• Contact form data processed via Make.com (EU-hosted)
• Payment data processed by Razorpay — we do not store card details

5. Your Rights (DPDP Act 2023)

You have the right to access, correction, erasure, and grievance redressal. Contact us at contact@shivaiscsolutions.com.

6. Contact

Email: contact@shivaiscsolutions.com