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Quality · NCR · CAPA Intelligence

You Know the Defect. But Which Machine Created It?

The complete quality loop in one system. Capture nonconformances from production, customer complaints, and audit findings into a formal NCR register. Map defects to the machine that created them. Drive structured RCA, then close the loop through the 8D CAPA workflow — every step audited, every action evidenced.

Defects Are Logged. Root Causes Are Not.

Detecting ≠ SolvingFinal inspection catches the scratch, but where was it created?
RCA in Meeting NotesWhiteboard analysis, photos on phones, no closure
Pareto Without MappingYou know the #1 defect but not which station creates it
No NCR. No 8D. No Audit Trail.Defects in Excel, complaints in Outlook, CAPA in email

Capture. Map. Investigate. Resolve. Close.

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NCR Register

Every nonconformance gets a formal number — from production, complaints, or audit findings. Source, severity, owner, disposition, status.

🎯

Defect Origin Mapping

Maps each defect to the machine that created it, not just where it was detected. Smart upstream suggestion with confidence scores.

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8D CAPA Workflow

All eight disciplines: Team, Describe, Containment, Root Cause, Permanent Action, Implement, Prevent, Recognize. Sign-off at each D.

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5-Why + Fishbone (6M)

Pre-seeded 5-Why levels with text and evidence. Ishikawa fishbone enforces Man, Machine, Method, Material, Measurement, Environment.

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Customer Complaints

Intake module that feeds the same NCR register. Link complaint → defect → origin station → 8D investigation in one thread.

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KPI Dashboard

DPPM, FTY, complaint rate, NCR aging, CAPA aging — auto-calculated from your production log. Role-personalised landing page.

The 5-Step Workflow

1

Map Your Line

Define machine sequence — first operation through final packing.

2

Bring in Quality Data

Defects, NCRs, customer complaints, production log — all into one register.

3

Trace to Source

System suggests origin stations with confidence scores. You confirm.

4

Pareto + Machine View

Quality reorganised by station — what is each machine producing?

5

Drive 8D to Closure

5-Why, Fishbone, containment, corrective, preventive — with effectiveness check.

Application Screenshots

Quality Filter Map — Defect Origin Mapping by Station
Quality Filter Map — Station-First Defect Attribution with Confidence Scores
8D CAPA Case with 5-Why and Fishbone
8D CAPA Case — 5-Why Drill-Down, Fishbone (6M), Containment + Corrective + Preventive Actions

What You Gain

60%
Faster root cause identification
40%
Reduction in repeat defects
100%
CAPA audit trail coverage
Faster customer audit prep

Built for Your Industry

Quality Managers

NCR register, defect mapping, 8D CAPA, complaints, KPIs. The full quality toolkit.

Production Heads

Know which stations create which defects. Focus improvement spend.

Auto/Aero Suppliers

IATF 16949 / AS9100 NCR and 8D CAPA. Customer audit readiness on demand.

Process Engineers

5-Why, Fishbone (6M), and 8D workflow. Structured problem solving.

Stop Detecting Defects. Start Eliminating Them.

Quality CAPA Engine: ₹2,499/mo · Quality + Risk Bundle: ₹3,999/mo · ₹1,499/mo as add-on to any Operations Suite.

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